Privacy Policy — jkt789

jkt789 is a premium international online sportsbook and casino platform serving English-preference players across Indonesia. In the course of providing our services — which include sports betting markets covering BRI Liga 1, the English Premier League, and international fixtures; live dealer casino games; togel (Indonesia's traditional numbers lottery) products; and electronic gaming machines from licensed studios — we necessarily collect and process personal data about our Members.

We take this responsibility seriously. jkt789's data practices are designed around two core principles: collecting only what is necessary to deliver a high-quality, secure, and compliant service, and ensuring that the data we do hold is protected to the highest technical and organizational standards.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and those documents, this Policy governs with respect to data protection matters.

In this Policy, the following terms carry the meanings defined below:

• "Personal Data" — any information that identifies or could reasonably identify a living individual, either directly (e.g., full name, email address) or indirectly (e.g., device identifiers, IP address in combination with other data).
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, erasure, or any combination thereof.
• "Data Controller" — the entity that determines the purposes and means of Processing Personal Data. For data collected through jkt789, the Data Controller is jkt789.
• "Data Processor" — a third party that processes Personal Data on behalf of jkt789 under a contractual arrangement and solely on jkt789's documented instructions.
• "KYC Data" — identity and age verification documents submitted by a Member as part of the Know Your Customer process, including government-issued identification and proof of address.
• "Cookies" — small text files stored on a Member's device by the Platform's web server to facilitate session management, preference recall, and analytics.
• "IDR" — Indonesian Rupiah (Rp), the sole transaction currency accepted on the jkt789 Platform.

The Data Controller responsible for Personal Data collected through the jkt789 Platform is the legal entity operating jkt789 under its international gaming authorization. The Platform is accessible at https://jkt789.cam and is directed primarily at adult players residing in Indonesia.

Members may contact our Data Protection team directly using the contact details provided in Section 13 of this Policy. All data protection inquiries, subject access requests, and complaints will be handled by designated personnel within the timeframes set out in that section.

jkt789 collects Personal Data through several distinct channels. The table below sets out the categories of data collected, the source of that data, and the context in which it arises.

jkt789 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data, except where health-related information is voluntarily disclosed in the context of a responsible gaming self-exclusion request.

jkt789 processes Personal Data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows:

1. Contractual Necessity. Processing is required to perform our contractual obligations to you as a Member — including account creation, payment processing, game delivery, and customer support. Without this processing, we cannot provide the services you have signed up for.
2. Legal Obligation. Processing is necessary to comply with applicable legal and regulatory requirements, including anti-money-laundering (AML) obligations, Know Your Customer (KYC) regulations, and data retention mandates imposed by our licensing authority.
3. Legitimate Interests. Processing is necessary for jkt789's legitimate interests in operating a secure, fraud-free Platform — including fraud detection, abuse prevention, security monitoring, and improving the quality of our services — provided that those interests are not overridden by your data protection rights.
4. Consent. Where processing is not otherwise covered by the bases above (most notably for direct marketing communications beyond transactional messages), we will seek your explicit consent and will rely on it only where freely given, specific, informed, and unambiguous. You may withdraw consent at any time without penalty to your account.

jkt789 uses the Personal Data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and administering your Member account, including authentication, password resets, and account security alerts.
• Payment Processing: Processing IDR deposits and withdrawals via your nominated bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), verifying the ownership of payment methods, and maintaining transaction records.
• KYC & Compliance: Verifying your identity and age (21+ requirement) in compliance with our licensing obligations, preventing fraud, and meeting anti-money-laundering reporting requirements.
• Game Delivery & Platform Operation: Delivering sports betting markets, casino games, togel products, and other services; maintaining bet records; resolving bet disputes; and operating the Platform's technical infrastructure.
• Responsible Gaming: Monitoring gaming activity to identify patterns indicative of problem gambling, enforcing self-exclusion and deposit limit settings, and communicating with Members who trigger responsible gaming thresholds.
• Customer Support: Responding to support inquiries, processing complaints, and maintaining communication records for quality assurance and dispute resolution purposes.
• Marketing & Promotions: Sending promotional offers, seasonal bonuses (including Idul Fitri, Ramadhan, and Imlek campaigns), and platform updates to Members who have opted in to marketing communications. You can opt out at any time.
• Security & Fraud Prevention: Detecting, investigating, and preventing unauthorized access, fraudulent activity, bot use, collusion, and other prohibited conduct outlined in our Terms & Conditions.
• Analytics & Improvement: Analyzing aggregated usage data to understand how Members interact with the Platform, identify technical issues, and improve product quality and user experience.

jkt789 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We may share your data only in the following limited circumstances:

1. Payment Processors & Banking Partners. To process IDR transactions, we share necessary financial data (account identifiers, transaction amounts) with our Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). These partners process data only as required to execute the payment and are bound by their own regulatory and contractual data protection obligations.
2. Game Studio Providers. When you play casino or slot titles powered by third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe), a session token and anonymized player identifier are shared with that studio's game server to deliver the game. No full personal details (name, email, bank details) are transmitted to game studios.
3. KYC Verification Services. Identity documents submitted for KYC may be processed by a contracted third-party identity verification service provider. This provider acts as a Data Processor under jkt789's instructions and is prohibited from using KYC data for any purpose other than performing the verification task.
4. Legal & Regulatory Authorities. jkt789 may disclose Personal Data to law enforcement agencies, regulatory bodies, or government authorities where required by applicable law, court order, or regulatory mandate. We will not disclose more data than is strictly required by the relevant obligation.
5. Professional Advisors. Lawyers, auditors, and other professional advisors engaged by jkt789 may access Personal Data to the extent necessary to provide their services, subject to contractual confidentiality obligations.
6. Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of jkt789's business or assets, Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations. Members will be notified of any such transfer affecting their data.

jkt789 operates as an international platform. As a result, your Personal Data may be transferred to, stored in, and processed in countries outside Indonesia, including countries where data protection laws may differ from those in Indonesia.

Where such international transfers occur, jkt789 ensures that appropriate safeguards are in place to protect your Personal Data. These safeguards may include contractual obligations (standard contractual clauses or data processing agreements) that require the recipient to protect your data to a standard consistent with this Policy, or reliance on the recipient jurisdiction's adequacy determination where applicable.

By using the Platform and accepting this Policy, you consent to the transfer of your Personal Data to third countries for the purposes described in this Policy, on the basis of the safeguards described above.

jkt789 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following general retention periods apply:

At the end of the applicable retention period, Personal Data is either securely deleted or anonymized such that it can no longer be linked to any identifiable individual.

jkt789 implements a layered security architecture to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our technical and organizational measures include:

• Encryption in Transit: All data transmitted between Member devices and jkt789 servers is encrypted using 256-bit TLS/SSL protocols. HTTPS is enforced across the entire Platform with HTTP Strict Transport Security (HSTS) headers.
• Encryption at Rest: Sensitive Personal Data, KYC documents, and financial records stored on jkt789 infrastructure are encrypted at rest using AES-256 encryption.
• Access Controls: Access to Member Personal Data is strictly limited to jkt789 employees and contractors with a documented operational need. Role-based access controls, multi-factor authentication, and activity logging are applied to all internal data systems.
• PCI-DSS Compliance: Payment and card data processing conforms to PCI-DSS standards. Cardholder data is handled exclusively through PCI-DSS certified payment gateway partners.
• Penetration Testing & Audits: jkt789's infrastructure undergoes regular security audits and penetration testing by qualified third-party security firms.
• Incident Response: jkt789 maintains a documented data breach response procedure. In the event of a breach that is likely to pose a risk to Members, affected individuals will be notified promptly and appropriate remediation steps will be taken.

jkt789 uses cookies and similar tracking technologies to operate and improve the Platform. The following cookie categories are in use:

1. Strictly Necessary Cookies. These cookies are essential for the Platform to function. They manage your login session, maintain your account state across page loads, and enable core security features such as CSRF protection. These cookies cannot be disabled without impairing basic Platform functionality.
2. Performance & Analytics Cookies. These cookies collect anonymized information about how Members use the Platform — for example, which pages are visited most frequently, session duration, and error events. This data helps jkt789 improve Platform performance and user experience. No personally identifiable data is transmitted through analytics cookies.
3. Functional Cookies. These cookies remember your stated preferences — such as language settings, notification preferences, and last-visited game categories — so you do not need to reconfigure them on each visit.
4. Marketing Cookies. Where you have opted in to marketing communications, jkt789 may use cookies to attribute Platform visits to marketing campaigns and to avoid showing you promotions you have already seen. You may opt out of marketing cookies at any time by adjusting your account marketing preferences.

Most web browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling other cookie categories will not affect your ability to place bets or access your account, though some personalization features may be unavailable.

jkt789 does not knowingly collect Personal Data from persons under the age of 21. The Platform is strictly intended for adult use by individuals who are 21 years of age or older. Age verification is a mandatory component of the KYC process, and no withdrawal will be processed without confirmed age verification.

If jkt789 discovers that it has inadvertently collected Personal Data from a person under 21 years of age, the relevant account will be immediately suspended, all data pertaining to that individual will be deleted (subject to any legal retention obligations), and any funds held in the account will be returned to the original payment source following an investigation.

Parents or guardians who believe that a minor may have registered on jkt789 should contact our support team immediately using the details in Section 13. We will investigate and act on any credible report promptly.

To exercise any of your data rights described in this Policy, or to submit a data protection inquiry or complaint, please contact the jkt789 Data Protection team through the following channels:

• Email: [email protected] — Please mark the subject line "Data Protection Request" so your inquiry is routed to the correct team.
• Live Chat: Available through the Platform interface during WIB (UTC+7) business hours. For data-sensitive requests, we recommend email for a documented written record.
• Response Time: jkt789 will acknowledge data protection requests within five (5) business days and will endeavor to resolve them within thirty (30) calendar days. Complex requests may require additional time, in which case we will notify you of the extended timeline.

jkt789 takes all data protection complaints seriously. If you are not satisfied with our response to a complaint, you may be entitled to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.

jkt789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, jkt789 will notify Members by posting a prominent notice on the Platform and, where practicable, by email to the address registered on the Member's account. The revised Policy will display an updated Effective Date at the top of the page.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue use of the Platform and may request account closure in accordance with the Terms & Conditions.

We encourage Members to review this Policy periodically to stay informed about how jkt789 is protecting their information. For the most recent version of this Policy, always refer to the copy published at https://jkt789.cam/privacy-policy.